remotesupport
The IPL technical support team now have the ability to provide remote support. Using this small application, run from the web site, we can provide remote support.
To access this application please click on the 'Remote Support Application' button below. However, please note this support is only available to customers who have been directed by the support engineer to use it.
For our registered resellers we also have a facility to access our FTP Servers. To access our FTP Server please click on the 'FTP Server Access' button below.
helpdesknumbers
Please note our Help Desk support hours are8:30 AM - 5:00 PM Monday / Friday EST
Excluding Public Holidays
| 1 | |
| Alcatel-Lucent | 1300 304 475 |
| Siemens | 1300 361 765 |
technical courseofferings
VisualSuite V1 Technical Training
This training is only available to resellers who have purchased an in house demo kit.
Additional training will be scheduled for other resellers at a later date.
Duration |
2 Days |
Cost |
For resellers who have purchased a VisualSuite Demo Kit for in house use there will be no charge. |
Dates / Location |
WebEx 10th to 11th August WebEx details provided on registration |
Times |
Day 1: Start 10am finish 4pm. Times will be flexible depending on progress. |
Target Group |
Resellers who have purchased in house demo unit. |
Prerequisite |
HiPath 3000 Basic and Advanced Training. Software will be available from IPL’s FTP server. Login details to be provided on registration.
|
Registration Details |
Please send an email to adarragh@ipl.com.au |
IPL Communications Head Office
146 O'Riordan Street
Mascot
NSW - 2020
*Parking available at rear of building
toregister for courses
Send an e-mail to: training.registration@ipl.com.au with the course reference #, name, date and location.
Please include your name, e-mail address, phone number, company name, address, job title and job function.
A method of tuition payment (Purchase Order or Credit Card Form) must accompany your registration request email. Please attach PO or CC Form to your registration
For assistance with registration for a class, please call the registration desk at +61 2 96677000 and select option 6, then request IPL Communications Technical Training registration desk..
For PO and/or Credit Card forms and instruction, please contact your Channel Manager.
Contact Training Department
